Petleo.ai

Artificial intelligence that feels like part of the team

Petleo.ai documents patient consultations efficiently, captures only the most important information and automatically processes it into a structured format - perfect for medical history forms or referrals.

"The future of veterinary medicine lies in the digital development of the veterinarian. With Petleo.ai, we can show that modern technology and medical experience go hand in hand - for the benefit of patients, pet owners and practice teams."
‍-
Dr. med. vet. Björn Becker, practice manager of the veterinary practice Dr. Björn Becker

You want to get to know Petleo.ai? You are already in the middle of it!

Well, almost - our website is deliberately designed in a similar way to the software. No rude awakening when downloading, no dry tool design. We developed Petleo.ai together with veterinarians and refined it down to the last detail. Get to know the real product in a free and non-binding demo with one of our employees.

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"With Petleo.ai, practices are already saving up to ten minutes per documentation. Smart features such as the automated dispatch notes make everyday practice life noticeably easier - and we are continuously developing the platform to provide veterinarians with even better support." - Magnus Kirschstein, Head of Sales, Petleo
Vetera logo

‍Petleo.ai: Effortless documentation at the touch of a button!

Petleo.ai records, processes the information and converts it into documentation.

You can activate Petleo.ai on your smartphone with just one click. The conversation with the pet owner or your verbal report is recorded - transparently and in compliance with data protection regulations, of course. The assistant filters out the relevant information in real time and converts it into a secure file format. Petleo.ai then creates clear, structured documentation according to your specifications. Tasks for pet owners are also generated automatically so that you can use everything directly in practice management or for referrals.

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100 % transparent: a look at the real application.

You don't have to hide a good product. That's why we're showing you a real excerpt from a live demo with one of our sales employees. You can see Petleo.ai in action - unadulterated and practical.


A VIDEO WILL BE ADDED HERE TBD WIP USW SOON

In addition: what Petleo.ai does in everyday practice

Petleo Connect mobile
Simply use on your smartphone while on the move

Fast transfers
Ideal for fast and secure transfers

Best data protection
‍100%
secure and compliant with all standards

Individually customizable
With the help of templates to the perfect result

Clear to-do lists
To-dos for pet owners for aftercare

For all customers
Also works without a Petleo account

Shipping notes - To-dos for pet owners

After treatment, the real work often begins: giving medication, checking wounds, keeping appointments. Petleo.ai automatically creates individual to-dos for pet owners so that nothing gets lost - clear, easy to understand and always to hand.

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Automatically from the conversation

No long protocols, no technical jargon: pet owners receive a simple overview with all the steps that are important for aftercare. So they know exactly what to do and when.

Works for all

The dispatch notes are sent digitally and can also be opened without a Petleo account. This way, your instructions are guaranteed to reach every pet owner - safely and easily.

Start directly from the queue

The queue is your quick access to the documentation: customers who have already given their consent in advance automatically land here. Whether via the QR code display in the practice or directly when booking an appointment or registering for a new appointment - everything is ready when you get started.

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Documentation with one click

In the queue, you can immediately see which appointments have been confirmed or which customers still need to approve. One click is all it takes to start the documentation.

More precise thanks to advance information

If the animal and owner have already been entered, the data flows directly into the documentation. This makes the entries more accurate and saves time.

Flexible in everyday life

Of course, you can also create new customers at any time or start without existing data. The queue is not a must - but often the more convenient way.

Your structure, your rules, your documentation

With the Petleo.ai templates, you determine which information is filtered out of the interview and documented. This automatically creates a structure that exactly matches the processes in your practice.

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Perfectly tailored to your practice

Whether anamnesis, findings or follow-up care: the documentation follows exactly the same patterns that you and your team have used up to now - only created faster and automatically.

Always consistent

Thanks to the templates, all entries look the same and reliably contain all important information. This saves time, prevents gaps and facilitates handover within the team.

Customizable, if necessary

If your processes change, you can simply adapt the templates. This keeps the documentation dynamic and always practical.

Petleo.ai: Frequently asked questions

Why does Petleo use artificial intelligence (AI)?

Petleo uses AI to transcribe conversations between veterinarians and pet owners. The goal isto facilitate communication and present relevant information in a clear, structured way.

What data is processed when using AI?

The following data is processed:
● The entire consultation between the veterinarian and the pet owner is recorded and transcribed using speech-to-text technology.

What is the data used for?

The transcriptions are used exclusively:
● Creating professional documentation.
● Improving our services.
● Providing a personalized user experience.

Can I withdraw my consent?

Yes, you can withdraw your consent at any time with effect for the future. Withdrawal does notaffect the legality of data processing carried out before the withdrawal.

Who is responsible for data processing?

The veterinarian remains the controller for the data processing, while Petleo acts as a processor in accordance with Art. 4 No. 8 GDPR.

Is my data shared with third parties?

Yes, specialized service providers access the data to maintain and secure the AI platform.These include:

● Groq, Inc. (USA)
● OpenAI, Inc. (USA)

Data transfers comply with the EU’s Standard Contractual Clauses (SCCs) to ensureappropriate protection.

How long will my data be stored?

● Your data is stored as long as necessary for the stated purposes.
Consent records are retained for three years after expiration to meet legaldocumentation requirements.

What rights do I have as a data subject?

Under the General Data Protection Regulation (GDPR), you have the following rights:
● Access: To view the data stored about you (Art. 15 GDPR).
● Correction: To request corrections to inaccurate data (Art. 16 GDPR).
● Deletion: To request deletion of your data unless legal obligations prevent this (Art. 17GDPR). 
● Restriction and Objection: To restrict or object to data processing (Art. 18, 21 GDPR).
● Data Portability: To receive your data in a structured format when processedautomatically (Art. 20 GDPR).

Who can I contact for questions or complaints?

You can contact a data protection authority. A list of contacts is available at: 


www.bfdi.bund.de.

Why does PetLEO use AI in its services?

Petleo uses AI to:
Enhance documentation: Conversations between veterinarians and pet owners areprofessionally transcribed using speech-to-text technology.
Improve service quality: Transcriptions facilitate communication and providecomprehensive documentation of consultations.
Protect data: Transcribed data is not used for AI training or shared unnecessarily.

What data is processed?

• Conversation contentOnly the spoken interactions during consultations are recordedand transcribed.
• Secure processingData is processed exclusively to improve services and personalizethe user experience.

What is the legal basis for the processing?

•  Consent-based processingData processing is based on explicit consent from thedata subjects under Art. 6(1)(a) GDPR.
• Right to withdraw: Consent can be withdrawn at any time without affecting the legalityof prior processing.

What measures does Petleo take to ensure data security?

•  Controlled access: Only authorized personnel involved in service delivery, maintenance, and support can access the data.
• Technical safeguards: Industry-standard measures protect data against unauthorized access, alteration, or disclosure.
• Data minimization: Data is retained only as long as necessary for the intended purposes.

Is data shared with third parties?

- Data transfers to third countries: The data is transferred to the USA for processing in compliance with the EU's standard contractual clauses (SCCs) and is GDPR-compliant. The data is not stored there ; any data storage takes place exclusively and under constant review in Germany and France.

Recipients for the processing of data:

- Groq, Inc., 301 Castro St., Suite 200, Mountain View, CA 94041, USA.
- OpenAI, Inc., 3180 18th St, San Francisco, CA 94110, USA.

What rights do I have as a veterinarian under the GDPR?

Under GDPR, you have the following rights:
Access (Art. 15): Request access to your personal data being processed.
Rectification (Art. 16): Correct inaccurate or incomplete data.
Erasure (Art. 17): Request deletion of data under specific conditions.
Restriction (Art. 18): Limit the processing of your data under specific circumstances.
Objection (Art. 21): Object to processing based on legitimate interests.
Data portability (Art. 20): Receive your data in a structured, commonly used format.
Complaint: Lodge a complaint with a supervisory authority if you suspect misuse of yourdata.

Who can I contact if I have questions or complaints?

- Responsible:
PetLEO GmbH, Peter-Auzinger-Straße 9, 81547 Munich, Germany.
- Data Protection Officer:
heyData GmbH, Schützenstr. 5, 10117 Berlin, Germany.Email: datenschutz@heydata.euWebsite: www.heydata.eu

Get to know Petleo.ai personally

‍Booka no-obligation demo with our team. In less than 45 minutes, you will see how Petleo.ai works - practical, transparent and tailored to your needs.

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Your detailed instructions for the new Petleo.ai

We won't leave you alone with the new update. Here you will find instructions which you can also download. You can print it out and put it next to your computer so that you can refer to it at any time if you have any questions.

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