Digitalization and AI bring challenges with them

AI in veterinary medicine - Petleo is a pioneer!

Being a pioneer means breaking new ground. This is exactly what Petleo has done with the development of Petleo.ai - our innovative documentation AI specifically for veterinary practices. But getting there was challenging. In this article, we show you the five biggest challenges we overcame during the launch - and how we always stayed one step ahead.

Fulya Şafak
Med. vet. Fulya Safak
Calendar
September 25, 2025

What is Petleo.ai?

Petleo.ai documents patient conversations automatically and efficiently - directly from the conversation with the pet owner or a verbal protocol. Activated with just one click, the digital assistant analyzes the relevant information in real time and converts it into a structured format.

Whether it's a medical history form, referral report or task list for pet owners: The results are immediately ready for use, data protection-compliant and individually tailored to the practice processes.

The 5 biggest challenges and how we solved them

1. documentation in record time

Many veterinary assistants often spend hours working on documentation after their consultation hours. Our mission was clear: less overtime, more time off.

That's why we have focused everything on speed: today, Petleo.ai creates most documentation in under a minute. This is made possible by a combination of intelligent language processing and genuine German developer know-how.

Our conclusion: documentation doesn't have to be slow. Petleo.ai is the proof.

2. prevent hallucinations

AI systems sometimes tend to "hallucinate" content - in other words, invent information that has never been said. This is of course unacceptable in the medical field.

We have specifically counteracted this: the AI's behavior can be individually adjusted using a new slider in the settings. Diagnoses remain where they belong - in the hands of a doctor. Petleo.ai remains an assistant, not a decision-making aid.

Our principle: Your medical expertise takes center stage. Petleo.ai follows your instructions, not the other way around.

3. documentation according to your standards

Every practice has its own way of documenting. It was therefore clear that a "one-size-fits-all" solution was out of the question.

With our templates, you determine which information is documented. Medical history, findings, aftercare - everything follows your usual structure. Consistent, complete and exactly as you need it. And if your processes change, you can simply adapt the templates.

Your advantage: Flexible, dynamic, practical - just the way you work.

4. create trust in data protection

Trust is crucial, especially when it comes to sensitive patient data. We know that veterinarians can be skeptical about AI and digital data storage.

All of Petleo.ai's data processing is GDPR-compliant, subject to the strictest controls and the data is stored exclusively in Germany and France.
No data is sold, not even we can access content without explicit approval from the practice, and only to improve the AI if desired.

We think so: Your data belongs to you. Period.

5. integration into existing tools & everyday life

Petleo is not just a digital assistant - we see ourselves as a partner for the entire daily practice routine. It was therefore a matter of course for us to develop Petleo.ai in such a way that it integrates seamlessly into existing systems.

Patients can be selected directly on the petleo.ai landing page via the digital queue. Dispatch notes are automatically transferred to the pet owner's Petleo app. And there is already a direct interface with Vetera - no detours, no additional effort.

Conclusion: Not an extra step, but a real shortcut in day-to-day work. In the spirit of efficient practice management.

Conclusion: The future of veterinary medicine is now

With Petleo.ai, we have created a solution that not only makes everyday practice life easier, but also redefines the standard for digital documentation in veterinary medicine. Fast, secure, individual - and above all: from the practice for the practice.

Book a free demo now and experience Petleo.ai live:
https://calendly.com/petleo-ai/leo-ai-assistant-demo

Petleo is there for everyone